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Q: What is your turnaround time?

A: Banzai Vapors at any given time maintains a 2-day turn around time on orders. This means that on average, your order will leave our facility within 2 days from the day that you enter it. Please note, there is added time for shipping based on the method you select.

Q: How fast does FedEx ground shipping get to me?

A: You may check our Transit Map for more details.

Q: Does Banzai Vapors use any sweeteners?

A: No. Banzai Vapors does not add any sweeteners to its products.

Q: What is the Minimum Order Quantity?

A: Banzai Vapors does not have a Minimum Order Quantity but free shipping for orders over $500.

Q: Can you do custom PG/VG ratios?

A: Our recipes were created, tested, and registered with the FDA. Unfortunately, we cannot do custom PG/VG ratios due to regulations and ensure product consistency.

Q: I see I have points. How do I use them?

A: Simply click the tab at the bottom that reads, "Retail Partner Rewards". Once you have enough points for a reward, you may redeem them for gift cards there.

Q: Is Banzai Vapors FDA certified?

A: Every Banzai Vapors SKU has been submitted and accepted by the FDA. We are currently waiting on the issuance of our FEI Number.

Q: Does Banzai Vapors use CRC bottles?

A: Absolutely. Every Banzai Vapors product is CRC complaint and we offer GCC for download at any time.

Q: Can Banzai Vapors sell to my state?

A: Please email us at for more information.

Q: Does Banzai Vapors offer terms?

A: Due to limitations with our online systems we are unable to offer terms. We are able to accept payments through Behalf, who offers terms based on an individual shops' credit.

Q: Does Banzai Vapors offer hardware?

A: Banzai Vapors does not offer hardware but we do partner with UVaper, one of the largest vape distributors in the world. Give them a call and let them know your friends at Banzai Vapors sent you for a great deal.

Q: How do I see what shops near me carry Banzai Vapors products?

A: We are more than willing to share this information. Just email us at 

Q: What are the benefits of partnering with Banzai Vapors?

A: This is a great question and is very important in selecting your partners for the coming months ahead. Here are just a few of the many benefits we offer:

    • Retail Partner Rewards Points, which reduce your order cost.
    • Free Shipping on all orders over $500.
    • Competitive pricing.
    • 2-day turnaround and various shipping options.
    • Live customer service Mon-Fri 8:30 am to 12:00 pm PST.
    • No added sweeteners in any of our products.
    • We are open 24/7 for online ordering. Order on your schedule, not ours.
    • We make our GCC and certifications easily accessible.
    • Our blog is full of sales tips and strategies.
    • A quick order system that saves you time.

Our goal is to make vaping easy so that you can get back to doing the things that bring you joy and allow you to grow. Banzai Vapors is a company that invests in our retail partners' success.

Q: I've never heard of Banzai Vapors. Why not?

A: There are many answers to this questions but I think it's simply because we are not that liquid. We don't use a million dollar marketing budget to get our products in people's hand for a month or two. We are quiet and focus on building long lasting relationships wherein our retail partners can benefit from our offering for years.

Q: How do I get swag?

A: T-Shirt, hats, counter mats, and posters are subject to request and availability. We do not keep large inventories of swag but do have some from time to time. Speak with you customer account manager for more information.

Q: Does Banzai Vapors support events?

A: The long and short of it is that we support shops that support us. We will look at your account and the volume of your orders will help us determine any donations we make to events. Just email us at 

Q: What is Banzai Vapors' return policy?

A: Banzai Vapors has an "All Sales Are Final" policy. We do not accept returns unless the product is defective, broken, or altered as a result of our negligence. In the event a product is defective for whatever reason, Banzai Vapors will replace the product in full.

If the product was broken in shipment, please take an inventory of all unsellable product and we will replace it.

If you have any questions, please contact your account manager or representative.

Q: What Banzai Vapors sells well in my area?

A: Our expert Customer Account Managers can look at shops in you surrounding areas or look at our online retail traffic and help make that determination. Just email us 

Q: Why choose Banzai Vapors over (Insert E-Liquid Name Here)?

A: Simply because we are a staple brand. We specialize in creating customers that provide your reoccurring and sustainable revenue for your store. Most companies want to have a flavor in your top 5 sellers. We prefer to have 5 flavors in your top 20.

Q: Does Banzai Vapors offer free shipping?

A: Absolutely. We offer free shipping on any order over $500.